Terms of Service
Please read these terms carefully before using RoomFinder's services.
Last updated: December 15, 2024Welcome to RoomFinder! These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using RoomFinder, you agree to be bound by these Terms. If you don't agree to these Terms, please don't use our services.
User Accounts and Responsibilities
Account Creation
- • You must be at least 18 years old to create an account
- • Provide accurate and complete information during registration
- • Maintain the security of your account credentials
- • You're responsible for all activities under your account
User Conduct
- • Use the platform respectfully and lawfully
- • Don't engage in fraudulent or deceptive practices
- • Respect other users' privacy and property
- • Don't violate any applicable laws or regulations
Booking and Cancellation Policies
Booking Process
- • Bookings are subject to host approval and availability
- • All booking details must be accurate and complete
- • Payment is processed securely through our platform
- • Confirmation emails serve as proof of booking
Cancellation Policy
- • Cancellation policies vary by listing and are set by hosts
- • Refunds are processed according to the applicable policy
- • Emergency cancellations may be subject to different terms
- • Service fees may be non-refundable in some cases
Payment Terms
Payment Processing
- • All payments are processed through secure, third-party providers
- • We accept major credit cards and digital payment methods
- • Service fees are clearly disclosed before booking confirmation
- • Currency conversion rates are applied at time of booking
Host Payments
- • Host payments are released according to our payment schedule
- • Taxes and fees may be deducted as required by law
- • Disputes may result in payment holds pending resolution
- • Hosts are responsible for their own tax obligations
Liability and Disclaimers
Platform Limitations
- • RoomFinder is a platform connecting guests and hosts
- • We don't own, control, or manage any listed properties
- • Users interact with each other at their own risk
- • We provide the platform "as is" without warranties
Limitation of Liability
- • Our liability is limited to the maximum extent permitted by law
- • We're not liable for indirect or consequential damages
- • Total liability won't exceed the amount paid for services
- • Some jurisdictions don't allow liability limitations
Intellectual Property
RoomFinder and its content are protected by intellectual property laws. You may not:
- • Copy or reproduce our platform without permission
- • Use our trademarks or branding
- • Reverse engineer our technology
- • Create derivative works
Dispute Resolution
For disputes between users and RoomFinder:
- • First, contact our support team
- • Mediation may be required before litigation
- • Arbitration clauses may apply
- • Governing law is specified by jurisdiction
Questions About These Terms?
If you have any questions about these Terms of Service, please contact our legal team. We're here to help clarify any concerns you may have.